February 27, 2007
Cereality
Posted by Christine Hurt

While watching the Food Network show Unwrapped last week, my daughter and I were fascinated by a restaurant chain highlighted on Campus Classics, an episode that celebrated college food:  Cereality.  This cereal "bar & cafe" has locations near campuses in Pennsylvania and Chicago and in the Newark airport.  The concept is simple:  40 kinds of brand-name cereal, various toppings from fruit to candy, and seven kinds of milk.  Pick two cereals, one topping, and add your choice of milk; then mix in container that looks like Chinese-takeout container -- all for $2.95!!  My daughter thought this was really, really cool.

Unfortunately, according to this Time article from last summer, the Cereality success story is vulnerable to competition.  You see, the trendy cereal bar, which wants to start selling franchises, has no recipes.  It merely packages together things that are made by others and sold freely:  Trix, Golden Grahams, Pop Rocks, milk.  So, now that the market has been identified, there's nothing to stop other would-be entrepreneurs from setting up their own cereal bars down the street.  Cereality has taken an aggressive stance against copycats, writing cease and desist letters and attempting to get business method patents for such things as mixing two cereals together in a take-away box.  Although this strategy has scared away some competitors, it also may have lost it some customers from the college-age, "we like to download and are skeptical of your drive to trademark the everyday" demographic.

What's the most popular cereal at Cerality?  (According to the Food Network)  Life.

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Comments (7)

1. Posted by David on February 27, 2007 @ 10:57 | Permalink

I would like to comment regarding your mention of Cereality having no recipees. They have created custom blends like "Life Experience" and "The devil made me do it" among many others that are hugely popular. Life cereal is so popular because it is featured in this proprietary blend. Another recipee that keeps Cereality's customers coming back is the Cereality Brand Experience. Keeping that consitent "Always Saturday Morning tm" feeling the same in all stores is a true accomplishment.

As I am sure you are aware, or can become so with very little research, "merely" repackaging already existing products in a clever new way is often the basis for some of the most succesful businesses.


2. Posted by John Thomas on February 27, 2007 @ 12:50 | Permalink

They clobbered an identical cereal bar here in Iowa City before it was open two days. The name was even disturbingly similar ("Cerealogy"? something like that). It then mysteriously morphed into a Jamaican restaurant with the same owners.


3. Posted by Barbara Black on February 27, 2007 @ 14:09 | Permalink

A number of years ago, I wrote what I thought was a really clever exam question which involved a board decision to open a chain of cereal bars on college campuses. While there were a number of issues, I wanted the students to reach the issue of whether this would fail the BJR as an egregiously stupid business decision.


4. Posted by Richard on February 27, 2007 @ 18:26 | Permalink

Two store-bought cereals does not a recipe make. Not even if you add one of up to seven (7!) milk options. Unfortunately, while I love the idea, they are and should be vulnerable to competition. With respect to the cereal-hawking side of their business (as opposed to the bars or smoothies they now sell) Cereality does nothing a college student who walks into their local supermarket can't do. No unique ingredients, no proprietary preparation techniques--and there's the rub. Anyone can do what they do without specialized knowledge or equipment. The kitschy names they give to different combinations, however, are and should be protectable. Go Lanham Act!


5. Posted by David on February 27, 2007 @ 21:16 | Permalink

In case anyone was concerned about the patents, the Funk Bros. case says you can't get a patent for putting things next to each other. Funk Bros. involved soil ingredients, but I'd argue that the jump to cereals is pretty easy.

http://caselaw.lp.findlaw.com/cgi-bin/getcase.pl?court=US&vol=333&invol=127


6. Posted by AM on February 28, 2007 @ 12:22 | Permalink

My theory is that Cereality is marketed to people who want to eat at restaurants, but are afraid of food outside of the very narrow comfort zone of Lucky Charms/Kraft Dinner genre.


7. Posted by Seth on March 1, 2007 @ 11:10 | Permalink

These posts are interesting - I personally like the concept. As a franchisor, I think what people miss is that this is a quick-service franchised concept. Think about how many sandwich chains there are, and while you could argue that Subway's bread is unique, all of their other ingredients (including their mediocre quality meat) can be bought at a supermarket. Think of Ben and Jerry's Ice Cream locations - you can buy the ice cream cheaper in any supermarket, but people still go to the location for ice cream. Cold Stone? Same concept - you can buy much better quality ice cream and mush in the name brand candy bars yourself. Think of Foot Locker who sells Nike, Adidas, and all other brand name goods. You're there for the experience, service, and convenience that they provide. Don't think of this as a restaurant that's trying to win awards for its recipes, think of it as a service and experience. And in terms of copying it, of course somebody could open a competing store that sells cereals. Think of how many sandwich concepts there are - Quizno's, Blimpie's, Subway... when it comes down to it it's all about building the brand and differentiating yourself through the entire customer experience.

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