The first time this entry appeared on my Discovercard bill, I assumed that my wife had purchased some office supplies online:
AP9*BUSINESSMAX 888-584-2217 CT $ 14.95 Merchandise/ Retail
When it appeared three months in a row, I decided to investigate. One Google search led me to the Ripoff Report, which linked Businessmax to VistaPrint. Sure enough, my wife had purchased address labels from VistaPrint shortly after our move. In clicking an offer to receive a "free" address stamp with the order (in fact, VistaPrint charged us for the stamp, too), she inadvertently enrolled in a Businessmax membership program with uncertain benefits.
Based on the volume of complaints posted on various internet sites, lots of people have been surprised by their enrollment in Businessmax. Indeed, when I called Discovercard to dispute the charges, I got only as far as "AP9" before the customer service representative said, "Is this a Businessmax charge?"
While Discovercard was removing those charges from my account, I was calling the number above to ensure that we would not be subject to continuing charges. A fellow named "Morton" could not have been more cooperative. It's almost as if we caught him with his hand in the cookie jar.
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1. Posted by Lauren Cook on January 4, 2008 @ 12:15 | Permalink
I would like to thank you for posting the vistaprint-Businessmax scam. I Googled Businessmax CT in hopes to find out what exactly was charged on my credit card. I , as well, ordered "free" address labels. If it wasn't for me reading this your comment i probably would have paid it. Thanks!
2. Posted by Jeff Esposito on March 10, 2008 @ 12:57 | Permalink
Hello, I’m Jeff Esposito, an employee in VistaPrint’s public relations group, and I saw your blog entry on our rewards program and wanted to reply. On behalf of VistaPrint I am sorry you feel you’ve had a negative experience with our rewards program. VistaPrint believes that the vast majority of our customers who sign up for the program really enjoy the benefits, but if you are not happy, please call 866.870.4124 and we’d be happy to process a refund. We’re open from Mon – Fri 8 am – midnight EST.
3. Posted by Danielle Buchanan on March 30, 2008 @ 15:09 | Permalink
I just googled the charge on my cc card and found your blog along with hundreds of articles on the same scam. I too thought my husband had charged something to an online office store only to find out it was from my order of business cards and the free STAMP that came with it. My bank is currently working on the dispute and I tried to reach the Business max people, only to be guided through an endless prompt menu. Apparently I even have an account number. What makes me so Angry is that while placing my order I was careful to click NO on all the offers for memberships and such. The stamp was the only extra I ordered and I do Not remember ever seeing something saying I was signing up for a membership. I went through the motions again today to see if there was anything that mentioned Signing up for membership by ordering a stamp and I can't find it. VISTAPRINT has lost my companies business, my personal business and I will be sure to pass the information on to my colleagues and friends. BAD ON VISTAPRINT FOR SCREWING THEIR CUSTOMER BASE!!!
4. Posted by Carmen Nadal on April 27, 2008 @ 7:10 | Permalink
I am so upset at this company right now that I will never buy a pin from VistaPrint again! I have received 3 charges from this company BusinessMax. I even changed my credit card number and that didn't stop my bank from accepting the charges. I will talk to the 800 numbers mentioned above and will also contact my bank. Something has to be done. If my bank is the guilty party and they can't stop these charges coming to my account, I will close my account with Wachovia. I'll write back with and update.
5. Posted by Duane Jacobson from Bemidji MN on May 1, 2008 @ 20:57 | Permalink
I am very upset with this matter. I see that I also have been charged a membership fee and didn't sigh up for a membership with businessmax. I also called the toll free number provided in my bank statement 888-584-2217 CT. I called vista prints about this and they said call businessmax. Since I have already called businessmax and got the run around, I told them that I have already called and that I would like the contact information and the ownership of businessmax. The representative said that I would have to call 888-584-2217. Which is the same number listed on my bank statement. So I dug deeper. I asked the representative who the owner of Vista Print was and found out that the owner was Robert Keane and that the physical address of Vista Print was:
VistaPrint Limited
c/o VistaPrint USA, Incorporated
Customer Care
95 Hayden Avenue
Lexington MA 02421
USA
The customer rep didn't know the locations of vista print
The customer rep didn't know where the main office was and he
kept having to talk w/ his supervisor.
Pretty sad that an employee wouldn't know this information. :-(
If your reading this: "Please close your account." maybe if enough people close their account that vista print will quite this B.S.!
I was doing a lot of thought about this and when I think about it I get madder and madder about it. They gave my information to another company. How more violated could you be? Yes many companies give away or sell information on people like name/address/phone/email but not credit card/debit card information.
How about this folks........
Why don't we go together and file a class action lawsuit against vista print for giving our information away and another against businessmax.
My email is: ivebeenscamed@gmail.com
I hope this helps :-)
6. Posted by Denise C. on May 2, 2008 @ 16:42 | Permalink
I ordered products from Vista Print; two sets of business cards and a logo design; the charge was $61.00, what my account was charged was over $900.00. My husband caught it within 4 days. He had to jump over several hoops to get the account canceled. We will no longer keep money in our business account.
Sal and Denise Cannistraci
7. Posted by Mollie D. on May 3, 2008 @ 6:50 | Permalink
I, too, was scammed by this group. I refuse to say "Company" because a REAL company will not scam people. I am cancelling my bank account today.
I called the number on my bank statement and all I got was my supposed account number. I went to the website and after entering my account number and zip code, it said my account number was incorrect and directed me to a place in the UK!!! What's that about? THE UK!!!! My statement says it's in CT.
Anyhow, when I tried to get to the cancellation page, they wanted so much personal info to cancel, that I decided it was better to just cancel the bank account and move from that angle than give more info to the UK.
If anyone wishes to do class action, I'm all for it. Email me if you decide to do so. I have no idea how I got scammed, but I'm so angry over it. These scammers must be stopped!
8. Posted by Tina A on May 18, 2008 @ 9:18 | Permalink
AP9*BUSINESSMAX 888-584-2217 CT $ 14.95 Merchandise/ Retail
More details found at:
http://www.ripoffreport.com/reports/0/152/ripoff0152403.htm
It happened to us to
**** Can we say "CLASS ACTION" Let us know
9. Posted by Rick H on June 2, 2008 @ 22:23 | Permalink
Same deal. Only I was given a PO Box in Des Plains, IL as Business Max's address (along with the original number I called)by the CSR, after he apologized about fifteen times for this "misunderstanding". The CSR also gave me an address in Montreal, Canada for the call center he was working out of, then when I talked to a supervisor I was given an address in Omaha, NE for Adaptive Marketing the supposed higher HQ for Business Max. I'm definitely in for any class action against these scammers - Vista Print, Businessmax, Adaptive Marketing, etc.
10. Posted by UNHAPPY CUSTOMER on June 4, 2008 @ 12:16 | Permalink
I was made aware of this scam from a friend when I told them I placed a business order thru VISTA PRINT.
A few days later I received a Maxim Magazine and called them. They told me I would be billed thru a third party that I had placed a subscription with..
Right then, I figured it was Vista Print. (Thank God someone Had given me the heads up on this - That is why I am telling all of you!!)
I called Vista Print and they were nice but played stupid. I told them I was filing a complaint with the BBB. No where did I see I was signing up for anything!!
Vista Print should be ashamed of themselves for conducting business this way. They have great products, but bad business ethics..
I WILL NEVER DO BUSINESS WITH THESE PEOPLE AGAIN.. THEY ARE THIEVES!!!!
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