Have you ever heard of "sweethearting"? I worked at a grocery store as a high school student, but this is a new concept to me.
sweethearting n. the unauthorized giving away of merchandise without charge to a “sweetheart” customer (friend, family, fellow employee) by the fake scan or ring up of merchandise by the cashier.
Marketplace has the story of a new software called StopLift that monitors checker body motions through a video technology to detect sweethearting. Take a look at StopLift's site, which has a fascinating video of actual checkers engaged in sweethearting. StopLift claims that 30% of checkers engage in the practice! And the company has even named all of the different strategies with titles like "Two at a Time" and "Up & Over." Fascinating stuff.
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1. Posted by Christine Hurt on May 20, 2009 @ 13:38 | Permalink
One of the more colorful Houston business folks is Jim McIngvale ("Mattress Mac"), who runs Gallery Furniture, one of the most successful furniture stores in the country. He always had just one super-large location (unless this has changed recently), and when asked why, he would say "They can only steal so much from you while you're looking at them."
2. Posted by Julie A. Hill on May 22, 2009 @ 10:41 | Permalink
Mattress Mac had a bad night. http://www.chron.com/disp/story.mpl/front/6436309.html Lucky for him, he just opened a new store in the Galleria.
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