WaPo's article on Indian call centers mentions one of the centers I visited last year in Gurgaon, just outside of Delhi. This article is a bit scattered -- touching on clashes between work and traditional holidays, the use of American management practices, and the newfound wealth of India's youth -- but the most interesting piece of the article is the suggestion that working at a call center has suddenly become déclassé. Surely, the story is more complex, but even the suggestion that these jobs have become less desireable than others is a big shift.
The NYT also wrote a feature story about India in yesterday's paper, this time about first- and second-generation Indians who are returning to work in the high tech sector. India will continue to be one of the big stories in the business of technology, and I am watching with interest.
TrackBack URL for this entry:
https://www.typepad.com/services/trackback/6a00d8345157d569e200d83524210e53ef
Links to weblogs that reference India: The Times They Are A-Changin':
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | ||
| 6 | 7 | 8 | 9 | 10 | 11 | 12 |
| 13 | 14 | 15 | 16 | 17 | 18 | 19 |
| 20 | 21 | 22 | 23 | 24 | 25 | 26 |
| 27 | 28 | 29 | 30 | 31 |
